Frequently Asked Questions

General

Finding things at engineeraid.com

Ask The Expert

Our Services

Engineers

General

What is EngineerAid?

EngineerAid is a charity organisation, working to provide remote solutions to engineering problems in the less economically developed countries and to satisfy the inherent desire of many engineers to collaborate and solve problems.

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What does EngineerAid do?

EngineerAid essentially seeks to provide expert engineering advice through a network of capable and experienced professionals. Enquiries or engineering problems are logged via a website database and allocated to a specific individual or individuals with a particular expertise in the relevant area.

This integrated network allows specific engineering problems to be translated and reviewed on a large scale and the solutions are provided by professional volunteer engineers working within public and private sector companies/organisations around the world.

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How is EngineerAid funded?

EngineerAid is dependent on your support in the form of funding, services and technical resources for long term sustainablity. If you would like to support our efforts in delivering engineering solutions to developing countries then please get in touch.

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How is EngineerAid different from other organizations working in international development?

We don't send people out to physically work on development projects. Instead, our volunteer engineers remotely give their time in small amounts each week to directly answer enquiries from people who are undertaking the work of their own development projects. This empowers the people who need it most in a way different to that of receiving gift aid or money donations. The risk of corruption and siphoning off of valuable donations is removed.

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How can I help EngineerAid?

EngineerAid believe in collaboration and are committed to work with engineers, aid organizations and supporters from all over the world to improve the services and aid that we provide. A couple of hours a week can make a huge difference!

You can volunteer as an engineer, as a member of our core team or support our work by donating money.

  • To volunteer as an engineer, please visit out Ask The Expert forum and create an account!
  • To make a donation to EngineerAid, click here
  • To volunteer as a core team member, please contact us here
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Finding things at engineeraid.com

How do I subscribe to the EngineerAid’s newsletter?

Subscription to EngineerAid’s monthly newsletter is free. Please fill in the form here to subscribe.

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How do I submit a project or enquiry to get help from Engineers?

EngineerAid is now purely web-based.

To submit a new project, visit our Ask The Expert forum and create an "Enquirer" account, or contact one of our project officers for more information.

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I am an engineer, how do I sign up to volunteer?

To sign up as a volunteer, visit out Ask The Expert forum and create a new Volunteer account.

Once you have been accepted by our Project Officer, you will then be able to contribute to our current projects.

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Where can I get more information about EngineerAid's projects and activities?

EngineerAid's projects are now all web-based, and can be viewed by visiting the Ask The Expert forum.

We also organize events to raise awareness of the issues being faced in developing countries, visit our News and Events section for the latest updates.

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Ask The Expert

What is Ask The Expert?

Ask The Expert is the name of EngineerAid's new interactive forum. It is through Ask The Expert that all of our current projects are managed.

Anyone wishing to volunteer for EngineerAid, or wanting to submit a new project, should register with Ask The Expert.

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What is an enquirer?

An Enquirer is somebody who has requested a project for our volunteer engineers to work on, using our Ask The Expert forum.

To register as an Enquirer, click here to create a new enquirer account.

If you want to volunteer as an Engineer, you should sign up using the Volunteer page instead.

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What's the difference between Responses and the Whiteboard?

The Whiteboard is an area where the volunteers assigned to a project can discuss the problem and attempt to find a solution. It cannot be seen by the original enquirer.

Responses can be seen by the original enquirer, and should be used to ask them questions, or submit solutions that all of the volunteers are happy with.

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I've already signed up to EngineerAid as a volunteer, what is my username and password?

If you volunteered before we introduced Ask The Expert, you will need to register again.

However, the process if quick and simple, and should enable you to start working on projects in a far more efficient way than previously!

Click here to register as a Volunteer on the Ask The Expert system.

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Our Services

Do you charge money for your service?

No, currently all EngineerAid's electronic and advice services are free, though we welcome donations to cover the running costs and overheads of the charity.

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Who can access support?

Our focus is to work with people and communities who cannot afford the engineering expertise we provide, or do not have such expertise available locally. Groups and communities we have helped in the past, include fishermen in Gujarat, India (to develop their boat), children in Uganda, Africa (to help install computer facilities and improve education), and a community of pastoralists in Kenya (to build a sand river dam).

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Where does EngineerAid work?

EngineerAid do not have any geographical boundary, although most of our work has so far been concentrated in Asia and Africa.

If you have a project you feel we can help you with, please submit a New Enquiry on the Ask The Expert forum.

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Does EngineerAid provide grant funding?

No. It provides practical help and advice.

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What sort of help can I get?

Visit the Ask The Expert forum for a list of our current projects. Previously we have tackled a wide range of enquiries, from quick answers to more detailed support. Groups and communities we have helped in the past, include fishermen in Gujarat, India (to develop their boat), children in Uganda, Africa (to help install computer facilities and improve education), and a community of pastoralists in Kenya (to build a sand river dam).

Have a look at some of our case studies here.

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What type of person would I be put in touch with?

One of our Project Officers will get in touch with you to discuss your project. We will then post your project on our forum and contact engineers who are qualified to assist.

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Do you send Engineers abroad?

No, we are able to provide detailed and quick solution without having to send engineers aboard.

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Does EngineerAid provide materials and equipment?

No, EngineerAid does not supply any materials or equipment. We will attempt as far as is possible to suggest sources for required items which are available to the enquirer or alternative items, or to put them in touch with another charity organisation which can provide them.

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What disciplines does EngineerAid work in?

EngineerAid's current engineer volunteers profile includes a wide variety of engineering disciplines. See here for full list.

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Engineers

How much time would I need to give?

The enquiries are allocated via the Ask the Expert forum. The number of enquiries you take and the time you spend is flexible to fit in with your external commitments, but we would expect you to receive on average one enquiry in your area of interest a month.
Depending on your discipline, your area of expertise may be required very little or very seldom; but we will be in touch with you when suitable projects are submitted.

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Would I need to travel?

EngineerAid do not send engineers to the field. We rely on communication technology to provide solutions from a distance to those in need of engineering support. This allows EngineerAid to provide long term support to a geographically dispersed population.

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Can I choose which enquiries I can answer?

Typically, EngineerAid will send you an automated e-mail when an project which matches your skills is submitted. However, you can also browse the available projects and volunteer for any you think you may be able to help.

The Project Officer will then decide whether or not to allocate you to this project, depending on your relevant skills and the number of other applicants.

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What if I can't answer a question?

EngineerAid's Ask The Expert forum allows all the volunteers for a particular project to discuss solutions on the interactive "Whiteboard" area. You can answer the questions you are able to, and you can help review the answers submitted by others, until all the volunteers have agreed on a good solution to the problem.

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